F/T Administrative Assistant
At Beyond Feedback we are passionate about delivering insights to our clients that drive improvements in how they operate. We are looking for a full-time experienced Administrative Assistant to join our cause. Are you a natural at organizing things and paying attention to every detail? Do you have customer service experience and unbelievable phone skills? Do you enjoy seeing your work make a big picture difference at some of the best-known companies in the country? Do you enjoy assisting in a wide variety of projects? If this describes you, read on:
You are:
You will be:
You’re the perfect fit if:
Beyond Feedback provides a comprehensive suite of benefits in addition to salary for our full-time staff, including medical/dental/vision coverage (with fully paid employee medical coverage after 5 years), life insurance, gym reimbursement, tuition reimbursement, maternity/paternity leave, vacation time, and more. We value our team member's time off with 14 1/2 paid holidays including Birthday Friday and 2 Summer Sabbatical days. Plus - we pay you a $2,000 vacation allowance to use as you choose after year 4 – that’s right we pay you to go on vacation. You can earn extra bonus vacation time for taking days off during our less busy seasons of the year (Memorial Day, Labor Day, Thanksgiving, and the month of December). We even pay you to give back to your community and volunteer at a place of your choosing two days per year.
Job Type: Full-time 7am-4pm Monday through Friday (salaried in-office position – located in Cave Creek, AZ - you must permanently reside within 20 miles of our office and commute to the office every work day)
Starting Pay: $38,246-$48,303 per year / depending on experience
All newly hired employees are subject to background check and E-Verify employment eligibility verification.
At Beyond Feedback we are passionate about delivering insights to our clients that drive improvements in how they operate. We are looking for a full-time experienced Administrative Assistant to join our cause. Are you a natural at organizing things and paying attention to every detail? Do you have customer service experience and unbelievable phone skills? Do you enjoy seeing your work make a big picture difference at some of the best-known companies in the country? Do you enjoy assisting in a wide variety of projects? If this describes you, read on:
You are:
- Energized by details, invigorated by efficient processes, and excellent at follow-up and follow-through
- Trustworthy with confidential information and able to maintain a high level of personal and professional integrity
- Able to connect effectively with all levels of an organization from front-line staff to senior executives
- Incredibly organized and efficient with personal time management
- Logical and analytical – able to break processes down into a series of steps
- Known for your exceptional communication and interpersonal skills
- Gifted with computer skills and carrying out administrative tasks
- Naturally self-motivated and able to work independently while also successful in a collaborative team environment
You will be:
- An important client interface, providing the highest possible level of customer service and client training
- Interacting with survey participants to resolve questions or technical issues
- Greeting employees, vendors, and clients, assisting them in their visit to the office
- Researching and providing answers to client questions
- Escalating complex issues to internal teams to coordinate successful resolutions
- Following through on open issues
- Preparing sales materials used in the sales cycle
- Supporting the team with meeting coordination, scheduling, and preparations
- Answering inbound calls, emails, and text messages from clients for sales and support
- Printing, scanning, mailing, and data entry of surveys and other documents
- Assisting in the editing of documents used in presentations for our clients
- Providing such amazing customer service through email, text, and phone that all will think you are a real-life superhero
- Monitoring and maintaining web traffic reports
- Spending your day on a wide variety of administrative tasks related to client projects
- Working in a variety of software packages, including Microsoft Excel, PowerPoint, and Word
- Working a Monday-Friday shift from 7am - 4pm in our Cave Creek office – located in Stagecoach Village
You’re the perfect fit if:
- You are energized by the thought of needing attention to detail and a professional demeanor
- You are the go-to person among your friends for organizing things
- You are a seasoned administrative professional with a knack for quickly learning software
- You know Customer Service inside and out
- ‘Finisher’ is your middle name, and your parents couldn’t decide between that and ‘Excellence’
- You wake up every day energized to serve others and have the strongest customer service orientation of anyone you know
Beyond Feedback provides a comprehensive suite of benefits in addition to salary for our full-time staff, including medical/dental/vision coverage (with fully paid employee medical coverage after 5 years), life insurance, gym reimbursement, tuition reimbursement, maternity/paternity leave, vacation time, and more. We value our team member's time off with 14 1/2 paid holidays including Birthday Friday and 2 Summer Sabbatical days. Plus - we pay you a $2,000 vacation allowance to use as you choose after year 4 – that’s right we pay you to go on vacation. You can earn extra bonus vacation time for taking days off during our less busy seasons of the year (Memorial Day, Labor Day, Thanksgiving, and the month of December). We even pay you to give back to your community and volunteer at a place of your choosing two days per year.
Job Type: Full-time 7am-4pm Monday through Friday (salaried in-office position – located in Cave Creek, AZ - you must permanently reside within 20 miles of our office and commute to the office every work day)
Starting Pay: $38,246-$48,303 per year / depending on experience
All newly hired employees are subject to background check and E-Verify employment eligibility verification.