F/T IT Administrator - Work-From-Home (Phoenix Area Only)
At Beyond Feedback we are passionate about delivering insights to our clients that drive improvements in how they operate. We are looking for a full-time IT Administrator to join our cause. Do you enjoy bringing innovative solutions to a team? Do you know how to build new SQL servers and API automations? Do you like to keep everything running smoothly and accurately? Do you enjoy seeing your work make a big picture difference at some of the best-known companies in the country? If this describes you, read on:
You are:
You will be:
You're the perfect fit if:
Beyond Feedback provides a comprehensive suite of benefits in addition to salary for our full-time staff, including medical/dental/vision coverage (with fully paid employee medical coverage upon 5 years of service), life insurance, pet insurance, gym reimbursement, tuition reimbursement, maternity/paternity leave, vacation time, performance incentives, and more. We value our team member's time off with 14 1/2 paid holidays including Birthday Friday and 2 Summer Sabbatical days. Plus - we pay you a $2,000 vacation allowance to use as you choose upon 5 years of service. That’s right - we pay you to go on vacation. We even pay you to give back to your community and volunteer at a place of your choosing two days per year.
Our work-from-home policy requires the following remote work capabilities: You must work from your primary residence that is located within 35 miles of our office. You must have reliable internet service at your home (minimum speed of 10MB download/5MB upload). You must have a dedicated workspace at your home that is free from distractions just like you would if you worked from our office. Beyond Feedback provides all the computer equipment you need to be successful.
Job Type: Full-time 7am-4pm Monday through Friday (work-from-home position - must live within 35 miles of our office)
Salary Range: $70,000 to $90,000 per year / depending on experience
All newly hired employees are subject to background check and E-Verify employment eligibility verification.
At Beyond Feedback we are passionate about delivering insights to our clients that drive improvements in how they operate. We are looking for a full-time IT Administrator to join our cause. Do you enjoy bringing innovative solutions to a team? Do you know how to build new SQL servers and API automations? Do you like to keep everything running smoothly and accurately? Do you enjoy seeing your work make a big picture difference at some of the best-known companies in the country? If this describes you, read on:
You are:
- Gifted in speaking plain language about hardware and software
- Able to automate data movements and other repetitive tasks
- A quick learner who is easily able to adapt to new systems
- Easily excited by terms like OAuth, Rest API, cloud computing, and data visualization
- Invigorated by the thought of keeping things organized and efficient
- Energized and passionate about data security
- Known for your amazing problem-solving skills
- Intermediate in your knowledge of Salesforce.com workflow and flow rules
- Intermediate in your Python skills and have a basic understanding of SQL
- Experienced using HTML/CSS for coding websites
- Experienced using virtual servers including AWS/Google Cloud
- A professional with 3 or more years of practical, hands-on general IT experience
- Experienced building data tables and using data visualization tools like Zoho, Tableau, and PowerBI
You will be:
- Improving and maintaining the company’s hardware and software infrastructure
- Providing technical support to team members
- Setting up new internal user workstations and de-activating users
- Managing information security policies, procedures, and activities
- Problem solving issues that occur across a variety of systems and applications
- Developing new tools and automations to systematize processes
- Maintaining and improving systems including contact list automation, machine learning for comment categorization, and text messaging automation through Twilio
- Programming needed internal and external integrations and APIs
- Creating and maintaining virtual servers
- Creating and maintaining Salesforce.com workflow rules and flow procedures
- Managing user access to our systems for internal employees and external clients
- Building internal reports for management and documenting IT-related activities
- Continuing to develop and maintain key infrastructure systems that make our business run smoothly
- Working from home Monday-Friday from 7am - 4pm, except when servicing hardware and software needs in person in our Cave Creek office (far north Phoenix area), attending small group meetings, and quarterly in-person company events
You're the perfect fit if:
- You have a ridiculous ability to develop new tools
- Your go-to dinner party topic is the latest tool you’re sharing on Github
- Having efficient and organized tech tools brings you to your personal happy place
- You have friends knocking on your door for help with their computer
- 'Data' is your middle name and your parents couldn't decide between that and 'Excellence'
- You wake up every day energized to serve others
Beyond Feedback provides a comprehensive suite of benefits in addition to salary for our full-time staff, including medical/dental/vision coverage (with fully paid employee medical coverage upon 5 years of service), life insurance, pet insurance, gym reimbursement, tuition reimbursement, maternity/paternity leave, vacation time, performance incentives, and more. We value our team member's time off with 14 1/2 paid holidays including Birthday Friday and 2 Summer Sabbatical days. Plus - we pay you a $2,000 vacation allowance to use as you choose upon 5 years of service. That’s right - we pay you to go on vacation. We even pay you to give back to your community and volunteer at a place of your choosing two days per year.
Our work-from-home policy requires the following remote work capabilities: You must work from your primary residence that is located within 35 miles of our office. You must have reliable internet service at your home (minimum speed of 10MB download/5MB upload). You must have a dedicated workspace at your home that is free from distractions just like you would if you worked from our office. Beyond Feedback provides all the computer equipment you need to be successful.
Job Type: Full-time 7am-4pm Monday through Friday (work-from-home position - must live within 35 miles of our office)
Salary Range: $70,000 to $90,000 per year / depending on experience
All newly hired employees are subject to background check and E-Verify employment eligibility verification.