Quality Specialist - 100% Work-From-Home
At Beyond Feedback we are passionate about delivering insights to our clients that drive improvements in how they operate. We are looking for a full-time Quality Specialist to join our cause. Do you have a gift for breaking projects down into pieces and seeing the finest details? Do you naturally identify inconsistencies in reports and online websites? Do you enjoy seeing your work make a big picture difference at some of the best-known companies in the country? If this describes you, read on:
You are:
You will be:
You’re the perfect fit if:
Beyond Feedback provides a comprehensive suite of benefits in addition to salary for our full-time staff including medical/dental/vision coverage (fully paid employee medical coverage after 5 years), life insurance, gym reimbursement, tuition reimbursement, and more. We value our team member's time off with 14 1/2 paid holidays off including Birthday Fridays and 2 Summer Sabbatical days. We also offer 3 weeks of paid maternity/paternity leave. In addition to paid holidays, our vacation policy includes 5 vacation days in the first year, 10 vacation days year 1 through 4, 15 days year 4 through 9, and 20 days after year 9. Plus - we pay you a $2,000 vacation allowance to use as you choose after year 4 - that's right we pay you to go on vacation. You can earn extra bonus vacation time for taking days off during our less busy seasons of the year (Memorial Day, Labor Day, Thanksgiving, and the month of December). We even pay you to give back to your community and volunteer at a place of your choosing two days per year.
Our work-from-home policy requires the following: You must work from your primary residence that is located within 35 miles of our office so you can easily attend teambuilding events that occur throughout the year. You must have reliable internet service at your home (minimum speed of 10MB download/5MB upload). You must have a dedicated work space at your home that is free from distractions just like you would if you worked from our office. Beyond Feedback provides all the computer equipment you need to be successful.
Job Type: Full-time 7:00am-4:00pm office position (permanent work-from-home position - must live within 35 miles of our office)
Starting pay: $41,600 to $52,000 / year depending on experience
At Beyond Feedback we are passionate about delivering insights to our clients that drive improvements in how they operate. We are looking for a full-time Quality Specialist to join our cause. Do you have a gift for breaking projects down into pieces and seeing the finest details? Do you naturally identify inconsistencies in reports and online websites? Do you enjoy seeing your work make a big picture difference at some of the best-known companies in the country? If this describes you, read on:
You are:
- Energized by finding details that others often overlook
- Trustworthy with confidential information and able to maintain a high level of personal and professional integrity
- Able to visualize improvements to processes and turn those into projects
- Incredibly organized and efficient with personal time management
- Known as the expert on spelling, grammar, and punctuation among your friends
- Excellent at math and an analytical thinker able to evaluate the accuracy of Excel formulas
- Known for your exceptional communication and interpersonal skills
- Naturally self-motivated and able to work independently while also successful in a collaborative team environment
You will be:
- Proofreading final survey documents for quality prior to their release to clients
- Reviewing and proofreading completed client reports for data accuracy and formatting consistency with design standards
- Reviewing analytical formulas, data standards, and formatting standards for client reporting dashboards before they are released to clients
- Reviewing client dashboard permissions and user access rights prior to release
- Ensuring all aspects of a project are properly documented
- Editing the content of digital materials (surveys, reports, dashboards) for accuracy, mechanics, clarity, readability, style guidelines, and compliance standards.
- Providing quantitative quality scores for the team’s work product
- Documenting quality standards so team members have clear expectations for success
- Collaborating internally with other team members to complete projects for clients
- Working in a growing and fast-paced environment
You’re the perfect fit if:
- You have a ridiculous attention to detail
- Your go-to dinner party topic is the proper grammatical usage of common words
- Finding needles in haystacks is something that gets you excited
- ‘Detail’ is your middle name and your parents couldn’t decide between that and ‘Excellence’
- You wake up every day energized to serve others
Beyond Feedback provides a comprehensive suite of benefits in addition to salary for our full-time staff including medical/dental/vision coverage (fully paid employee medical coverage after 5 years), life insurance, gym reimbursement, tuition reimbursement, and more. We value our team member's time off with 14 1/2 paid holidays off including Birthday Fridays and 2 Summer Sabbatical days. We also offer 3 weeks of paid maternity/paternity leave. In addition to paid holidays, our vacation policy includes 5 vacation days in the first year, 10 vacation days year 1 through 4, 15 days year 4 through 9, and 20 days after year 9. Plus - we pay you a $2,000 vacation allowance to use as you choose after year 4 - that's right we pay you to go on vacation. You can earn extra bonus vacation time for taking days off during our less busy seasons of the year (Memorial Day, Labor Day, Thanksgiving, and the month of December). We even pay you to give back to your community and volunteer at a place of your choosing two days per year.
Our work-from-home policy requires the following: You must work from your primary residence that is located within 35 miles of our office so you can easily attend teambuilding events that occur throughout the year. You must have reliable internet service at your home (minimum speed of 10MB download/5MB upload). You must have a dedicated work space at your home that is free from distractions just like you would if you worked from our office. Beyond Feedback provides all the computer equipment you need to be successful.
Job Type: Full-time 7:00am-4:00pm office position (permanent work-from-home position - must live within 35 miles of our office)
Starting pay: $41,600 to $52,000 / year depending on experience