Survey Operations Specialist
At Beyond Feedback we are passionate about delivering insights to our clients that drive improvements in how they operate. We are looking for a full-time Survey Operations Specialist to join our cause. Do you enjoy building forms to capture information for businesses? Do you have excellent spelling, grammar, and writing skills?  Are you experienced with email marketing or online surveys? If this describes you, read on:
 
You are:

• Energized by details and working on important projects
• Trustworthy with confidential information and able to maintain a high level of personal and professional integrity
• Experienced in designing forms and templates to capture data
• Incredibly organized and efficient with personal time management
• Logical and analytical – able to break processes down into a series of steps
• Known for your exceptional communication and interpersonal skills
• Naturally self-motivated and able to work independently while also successful in a collaborative team environment
• Located close enough to Cave Creek, AZ to be in the office after a short commute as part of a collaborative team every day

You will be:

• Designing and refining the web design of survey tools used by our clients
• Creating logic in surveys to direct survey takers to the right questions
• Creating data flows between our survey platform and reporting systems
• Creating and managing reports in Salesforce.com
• Using Excel and prepare email lists for surveys
• Managing custom-designed survey campaigns from launch to completion
• Building email, text, and phone campaigns to send messages to survey participants
• Building and editing survey questions with direction from internal client account executive and client's leadership team
• Preparing documentation and materials related to survey launches, reminders, and closes
• Collaborating internally with other team members on projects
• Managing and prioritizing several projects at once to ensure quality delivery
• Working in a growing and fast-paced office environment

 
You’re the perfect fit if:

• You are crazy good at spotting details that others miss - especially in spelling, grammar, and usage
• You have experience with email marketing or onilne surveys
• ‘Organized’ is your middle name and your parents couldn’t decide between that and ‘Excellence’
• You wake up every day energized to serve others

​Beyond Feedback provides a comprehensive suite of benefits in addition to salary for our full-time staff including medical/dental/vision coverage, life insurance, paid time off, gym reimbursement, volunteer time, and more.

Job Type: Full-time
Salary: $34,250 - $41,600 per year + benefits