​Beyond Feedback is a leading provider of tailor-made customer and employee insights programs.
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​Our team of experts go beyond normal survey templates, data dumps, and reporting. We custom-build programs based on your needs and resources, resulting in actionable insights that guide executives to improvements in brand loyalty, customer retention, and employee retention and engagement.

Our mission is to help organizations improve brand loyalty, customer retention, employee retention, and employee engagement.

Our vision is to create workplaces employees love, which create brands that customers love, which produce business results that key stakeholders love.

Honesty & Integrity
Servant Leadership & Humility
Perseverance & Positive Attitude
Teamwork​
Excellence​​​
Data-driven
​Innovative

Think of us as members of your extended team, ready to impress your leadership with data-driven opportunities to improve customer and employee satisfaction. Our expert team and a dedicated project manager partner with you throughout the entire process to respond to your needs and deliver results quickly.

We’re not a cookie-cutter software platform you’re expected to master. Instead, we collaborate with you – truly listening to what you’re trying to achieve and creating a personalized program to reach those goals. 

We go beyond just giving you data, and we focus on actionable insights. See real-time results online with easy-to-use dashboards. Or dive even further with trends, executive summaries and opportunities for improvements. We’ll customize the data reporting to fit your needs, including meeting with leadership to provide recommendations and next steps if desired.