Beyond Feedback
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We make gaining customer insights simple title text



Your customers want to be heard. They are a great resource of insights because they know your products, services, operations and your competition. Whether they are new customers, current customers or past customers, it is important to understand how they feel about their experience with you. Beyond Feedback has a team of dedicated experts that will design a customized approach and deliver critical insights to your leadership team.  
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Learn more about our customer insight programs below: 
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New Customer

Learn how you can nurture your new
​customer relationships 
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Customer experience survey program icon

customer  Experience

Achieve optimal levels of customer
​satisfaction and loyalty​
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Lost customer survey program icon

Lost Customer

Identify the root causes of
​customer attrition
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Desktop with online dashboard reporting

more than just  software

Our expert team will design and administer a program that delivers key insights about your customers. ​​
Beyond cookie cutter approaches title text
  • ​Work with a dedicated team from start to finish
  • Collaborate with experts on program and survey design
  • Reach survey participants using a variety of methods
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Beyond Data Dumps title text
  • ​​Drill down on reports results to individual segments/respondents
  • Compare results to national benchmarks​
  • Professional executive summaries guide you to action​​
Beyond Reporting title text
  • Best practices advice​
  • Linkages to financial and operational metrics
  • Expert guidance on how to interpret the results​
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Actionable  Insights  from  our  experts

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From best practices in program design to delivering results to your leadership team to guiding actions, We are here for you. Quote Image
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CORPORATE OFFICE
20551 N. Pima Road, Suite 200
Scottsdale, AZ  85255


OFFICE HOURS:
Monday-Friday 7:00am-4:00pm (MST)


CONTACT INFORMATION:
(480) 757-6305
[email protected]

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SURVEY PROGRAMS

New Customer
​Customer Experience
Lost Customer
Employee New Hire
​Employee Engagement
Employee Exit

ABOUT US

Who We Are
Meet the Team
Awards and Recognition
Client Feedback and Results
Connect With Us
Careers

FIND US ON SOCIAL MEDIA

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2024 INC. 5000 WINNER

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  • Home
  • Services
    • Customer Surveys >
      • New Customer
      • Customer Experience
      • Lost Customer
    • Workforce Surveys >
      • Employee New Hire
      • Employee Engagment
      • Employee Exit
    • Survey Deployment Options
  • About Us
    • Who We Are
    • Meet the Team
    • Client Feedback and Results
    • Awards and Recognition
  • Contact Us
    • Careers
    • Connect With Us
  • Client Login